C. I. Travel Group Business Update

In common with many other businesses, C. I. Travel Group have been working hard through the pandemic to maintain the high standards of service that underpins our reputation. It has been a challenging time for us all and as a result we have re-structured the business over the past few months to enable us to be in a stronger position, as we prepare for a post- pandemic recovery.

Customer Services
The Bontour Incoming and Customer Services teams have been merged and we now have one team covering all aspects of customer services. Eva Köhler heads up this team as Reservations and Operations Manager. Eva has been with the group for 9 years, and together with Liz, Catherine, Sonja, Chantal, Kat & Karelle, Eva is looking forward to looking after all our clients and suppliers – both within the Channel Islands and further afield.

Marketing Department
We have recently said farewell to both Lydia Smith and Christine Moyse and we are pleased to confirm that Becky Evans has taken on the role of Marketing and Development Manager, supported by Ollie Watts. Becky has been with the company for over 10 years and has a broad range of experience across many parts of our business, including products sold both inbound to and outbound from the Channel Islands.

Gill McCarthy continues in her role looking after our UK retail trade partners whilst Chris Evans is working on some group projects for us and so you will continue to hear from him from time to time.

Accounts & IT
Following the retirement of Ian McMonagle, Lisa Ellam now heads up the accounts team with the assistance of Nadine & Anna. Nadine continues to be the primary contact for Channel Islands suppliers in relation to any accounts’ issues. Elaine Nolan continues to manage the IT systems for the company.

We look forward to continuing our work with our industry contacts in the coming months.